Terms & Conditions

 

Affordable Motor Hire.com

Notes, Booking Terms & Conditions

 

 

Payment must be made in full 28 days before your hire is due to commence.

We will require the following items on the day of collection to ensure your holiday is not delayed:

a)      2 items of proof of residential ID for the main driver
(Utility bill or credit card statement is acceptable)

b)      You must have the following items when collecting the vehicle
• Passport or other photo ID of hirer
• Valid UK or International driving licence for each driver
• A cheque for £150 to be held as security against potential damage, disparity in fuel level, un emptied toilet or waste tank and parking or driving violations.   

(Note we cannot release the vehicle without these items being present)

The cheque will be held by Affordable Motor Home Hire for up to 8 weeks following the end of the hire period - (we will not cash it unless damage is caused or traffic violations are incurred)

Vehicle Familiarisation

There is plenty to cover during our vehicle familiarisation session, which lasts approximately 1/2 hour.

Please ensure that you allow time for this induction process.
The vehicle is fully equipped, but does not usually include bedding or towels, unless you have specifically ordered them.

Should you experience any difficulties with the operation of the motor home during the period of hire, you are required to immediately contact the owner (07904243014) to enable us to offer assistance.

Collection Times
These are negotiable. Please contact us on 01670 852222 or 07904243014 to arrange collection of the vehicle.

The vehicle return time is before 11.00am; a late return fee of £25 per hour is levied for late arrivals.

The collection location details & keeper contact information will be provided to you, around 10 DAYS prior to collection.

Please contact us prior to collection to arrange a mutually convenient collection time.

These details may be delayed if you have not completed the insurance questionnaire and final payment has not been received.

Smoking is strictly forbidden in the motor home – you may be charged up to £150 if there is evidence or we suspect that smoking has occurred.

Although the vehicle is comprehensively insured, this does not cover personal items / losses.

It is strongly advised that you to take out travel insurance cover prior to your holiday.

If you are travelling to Europe please let us know so we can ensure that the hire vehicle has the correct level of breakdown cover.

To comply with EU traffic regulations, you are advised to obtain an EU travel kit usually available from the outbound port/ferry terminal.

BOOKING TERMS & CONDITIONS
Please read carefully. We will be pleased to clarify, in writing, any point on which you may have a query.

1. General
Collecting and returning the motor home
If possible, try not to start your holiday on the same day you collect the vehicle.

We need to show you exactly how to get the most out of your motor home, and this will take some time. It is essential that the hirer should be given a thorough introduction to the rental vehicle before the journey begins.

Since the times for collecting and returning the motor home is carefully planned, please return it on time. A penalty of £25 - per hour is payable for time between expiry of the rent agreement and the return of your vehicle (maximum penalty is daily rental charge). Should the late return of the vehicle make us liable for extra costs (e.g. compensation of the next hirer), we reserve the right to pass on these costs to you. Please return the vehicle on time.

Please bring your own bed linen, blankets, pillows and towels.

If you require equipment such as camping table and chairs you’ll need to bring them too.

Your motor home will include all crockery and other kitchen equipment.

The hirer may travel in any European countries with the exception of Turkey. Travel in countries outside Europe is only possible after prior agreement with the owner. Written confirmation from Affordable Motor Homes and an additional insurance premium are required before beginning the journey.

The hirer may not travel in war or disaster zones.

Collection times:
Weekends from 1 p.m. to 6 p.m.
Return times:
Weekends from 9 a.m. to 12 Noon

Once you have received the collection details (Usually around 10 days prior to the commencement of the hire) please contact us approximately a week prior to the commencement of your hire to agree a mutually convenient collection time.  Upon collection of the vehicle please ensure a mutually convenient return time is arranged to allow for the vehicle to be fully inspected.  If this is not possible you may be contacted by us to discuss any damage discovered in your absence as soon as it is discovered.  Collection or return times which fall outside the dates and times given must be agreed with Affordable Motor Home Hire directly.

The return of the vehicle is confirmed in writing, signed by the hirer and Affordable Motor Home Hire.

Drivers.

No one other than the driver / s named in the insurance proposal form may drive the vehicle.

Driving licences Drivers must be over 25 and under 75 years of age and have held a full driving licence for at least 2 years. In certain circumstances the lower age limit can be reduced to 21. (Drivers under 25 and over 70 will incur an additional insurance premium charge. The driving licence for each named driver must be produced at the time of collecting the vehicle. Visitors from abroad must hold a valid driving licence (Foreign licence holders will incur an additional insurance surcharge).

Insurance surcharges

We require the driving licence and driver background information to be completed on our insurance questionnaire. The information provided on the questionnaire may result in an insurance surcharge which is an additional hire charge. The insurance surcharge fee will be notified to you prior to the hire commencement. The insurance surcharge must be paid prior to the hire commencement. For each driver noted on the insurance questionnaire, any current endorsements (within 3 years) will incur an additional insurance surcharge. The insurance surcharge fee may vary depending on the offence endorsement code and when the endorsement was issued. Other factors that may affect the insurance surcharge include: Drivers with less than 2 years driving experience are subject to an insurance surcharge. Non UK & non-EU issued Driving licences may incur an insurance surcharge. Drivers' occupation may incur an insurance surcharge. . Additional drivers which are not itemised on the original hire confirmation will incur an insurance surcharge. Existing or known medical conditions must be notified in the insurance questionnaire and may incur an insurance surcharge. The insurance surcharge will vary based on the information provided when completing the insurance questionnaire.

Insurance

Fully Comprehensive insurance is included within the hire charge. The insurance will be arranged through A1 Motor Home Hire, 2, Allerton Garth, Alwalton, Peterborough, Cambridgeshire, PE7 3UX

A copy of the company’s terms and conditions will be sent to you following the arrangement of the hire.

Booking Details

All telephone and online bookings require a non refundable deposit of £200 per week of hire paid by cheque within 7 days of making the booking. The booking deposit payment is not refundable under any circumstances and shall be deducted from the hire charges. Confirmation of the booking being received will be emailed to you within 48 hours after the deposit has been paid. Unless a deposit payment has been made, your booking will not be confirmed. Early booking is advised to avoid disappointment.  We reserve the right to charge an Administration Fee for any changes to the original reservation details.  An Administration Fee may also be applied to any claims or losses arising from a period hire.

Breakdowns

In the unlikely event of a breakdown, AFH request that the hirer seeks the help of the AA 0800 887766 quoting the registration number of the vehicle.

Hirers are authorised to request repairs up to the value of £50. Repairs costing in excess of £50 must first be authorised by Affordable Motor Home Hire (0790 424 3014 or 01670 852222) PRIOR to the work being undertaken.

The hirer agrees that he or she:
a) shall not carry more passengers than the seating capacity of the vehicle or allow the vehicle to be overloaded
b) Shall not use the vehicle for carrying passengers or goods for hire or reward
c) Will be responsible to Affordable Motor Home Hire for the cost of making good and damage caused to the vehicle caused by improper use. d) Understands that he / she is responsible for any fines (including parking fines) which may be incurred during the hire period.
e) Shall not, unless agreed prior to the hire with Affordable Motor Home Hire, remove the vehicle out of the UK mainland.
f) Understands that no claim by the hirer for loss or damage to personal belongings or effects of the hirer or any person or persons will be considered.
g) Understands that any damage to the interior of the vehicle (including cigarette burns) living or cooking equipment will be charged to the hirer in all cases.

The period of hire times and dates must be strictly adhered to.

NO REFUND WILL BE GIVEN FOR THE EARLY RETURN OF THE VEHICLE

CANCELLATIONS

All cancellations must be in writing. All deposits paid are non-refundable. All monies due and received within 6 weeks of the commencement of hire are not refundable.

Affordable Motor Home Hire reserves the right to cancel hire if, at the commencement of hire the drivers licences are invalid or not according to the conditions set out above. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against unavoidable cancellation.

Liabilities

The hirer is responsible for all costs incurred as a result of traffic offences and is also liable for any uninsurable damages including tyres, windscreen, and any internal damages or breakages.

Parking The hirer may park free of charge and at his / her own risk one car at the collection location for the period of the hire.

Hiring's start and finish at the collection point unless otherwise agreed. Un-emptied toilets and waste water tanks will incur a £50 penalty. All vehicles must be returned at the same fuel level as at the start of the hire period. Any disparity in the fuel level will be charged to the hirer. Affordable Motor Home reserves the right to impose a cleaning fee if the vehicle is not returned in similar condition in which it was rented.

Personal Information supplied will be disclosed to a third party for identity validation purposes.

Complaints Procedure - complaints should be submitted in writing to be received by Affordable Motor Home Hire within 14 days of the end of the period of hire.

Our maximum liability is the total monies paid by the hirer.

VEHICLE HIRE TERMS:

1.Rental Agreement
Owner agrees to let and the hirer agrees to take on the rental of the Vehicle as described. Owner means Affordable Motor Home Hire, hirer means the person who ordered the Booking. Driver means the named Driver(s) insured to drive the Vehicle. Owner warrants that the vehicle is roadworthy

2.Extension of Rental Period
Owner may extend the period of rental at the request of the hirer. The hirer will pay such additional deposit or deposits, as the Owner shall require. In the event of extension(s) the new date and time agreed for the return of the Vehicle shall then become the due back date save where the context otherwise admits. In no event shall the duration of the rental exceed three months in the aggregate.

3. Warranty by hirer and Additional Driver - Owner Rights
a) hirer agrees to return Vehicle to Owner in same condition received, ordinary wear and tear accepted, on due date specified overleaf;
b) hirer agrees not to use Vehicle for hire or reward nor use it in violation of any law, ordinance or regulation, nor remove it (without prior written consent of owner) from England, Scotland , Wales ,Northern Ireland or Southern Ireland.
c) hirer hereby warrants and undertakes to the Owner
i) the accuracy of the information supplied to the Owner;
ii) that in the case of business rental this Agreement is entered into by the Driver for and on behalf of the hirer:
iii)  that he will not operate Vehicle or permit the Vehicle to be operated in any way that would violate this contract, including: Driving by any person under 21 or over 70: in motor sport events (including racing, pace making, rallying, reliability trials, and speed testing); to propel or tow any vehicle or trailer; by any person driving when unfit through drink or drugs or with blood alcohol  concentration above the limit prescribed for the time being by road traffic legislation: by any other person other than the hirer or additional Driver shown overleaf; under authority of any licence other than his own; if hirer or driver leaves the car unlocked or fails to secure the keys; other than on a paved public highway, private road or driveway; in a reckless or imprudent manner or if the car is deliberately damaged;
iv)  that the licence shown to Owner at the time the car is rented is his own and fully valid;
v)  that he will further protect the interests of the Insurer and the Owner by ensuring the vehicle is always locked when unattended: and the keys are secure;
d) If hirer commits any breach of this agreement, owner may treat the agreement as terminated and may seize, without legal process, or notice to hirer, Vehicle at any time and place and hirer waives all claims for damages connected with such a seizure;
e)   hirer authorises Owner to verify through credit agencies, the Driver and Vehicle Licensing Agency or any other sources, personal, driving and credit information provided by hirer and any additional drivers overleaf.

4. Payment hirer expressly agrees to pay owner on demand:
a) The insurance policy excess of £1000 for each incident if cost of repairs are expected to exceed this amount;
b)  A minimum Administration Charge of £180 + VAT per incident
c) Service and time charges at rate specified overleaf plus other charges, if applicable even if an account is forwarded to a third party;
d) All fines and court costs for parking, traffic or other legal violations assessed against the Vehicle, hirer other Driver or Owner until Vehicle is returned, except where caused through fault of Owner. hirer is liable as the owner of the vehicle in respect of: any fixed penalty offence committed in respect of that Vehicle under the Road Traffic Act 1988 and Road Traffic Offenders Act 1988; any excess parking charge which may be incurred in respect of that Vehicle in pursuance of an Order under Sections 45 and 46 of the Road Traffic Regulation Act 1984 or the Road Traffic Act 1991;
e) Any refuelling charge currently operated by the Owner;
f) Value Added Tax and all other taxes (if any) payable on the aforesaid items;      
g) Owners costs, including reasonable legal fees where permitted by law, incurred collecting payment due from hirer hereunder;
h) Fair market value of repairing damage howsoever caused to the actual Vehicle supplied, administrative fees, plus loss of revenue at the daily rate shown overleaf based on Owner's loss of use of the Vehicle, diminishment of value, towing, storage, impound fees, regardless of fault or negligence of the hirer or any other person, and regardless of whether damages are a result of an act of God. Owner shall have the sole right and responsibility to repair the Vehicle. Damage should be reported in writing to the office where the car was rented as soon as possible and in any event within 24 hours after the Vehicle was damaged;
i) In the event of theft, fair market value of replacing the Vehicle, administrative fees, plus loss of revenue at the daily rate shown overleaf based on the Owner's loss of use of the Vehicle. If Vehicle is stolen, it should be reported to the Owner immediately, and in any event within 24 hours after the Vehicle was stolen. It should also be reported to the Police immediately and a crime reference number should also be obtained immediately.
J) Drop fees if Vehicle is not returned to the original rental office (as indicated overleaf) without the written consent of the Owner;
basis and the cost and expenses incurred by the Owner in proceeding to recover the same from the third party. In the event of the Owner receiving from the third party any part of the amount of such costs and provided the hirer shall have performed their obligations.  

k) The hirer agrees to allow the Owner to compute and debit final charges from Credit Card, if that is the form of payment used by hirer. If the hirer breaches this agreement, the hirer agrees to cease using Vehicle and to pay all expenses incurred by Owner in returning Vehicle to place of rental.

5. In respect of each and every incident resulting in damage to the vehicle, the hirer shall forthwith upon demand pay the Owner the appropriate excess on such insurance towards or in settlement of the cost of making good any such damage on a full indemnity hereunder the Owner shall repay to the hirer the like part of such excess. The hirer renders himself liable to and agrees to pay for the full cost of repair to or replacement of the Vehicle together with all other losses, costs, damage and expenses sustained or incurred by the Owner arising from such loss or damage occasioned during the rental including administrative costs and loss of rental income.

6. In case of accident
The hirer shall in the event of an incident that results in damage to the Vehicle procure that:
a)    The driver of the Vehicle completes and delivers to the Owner the relevant accident report within 24 hours after the accident;
b)   No admission of liability is made to any person in relation to such accident;
c)    Any writ of summons, summons or other document relating to any proceeding arising out of such accident is forthwith delivered to the Owner at the address overleaf;
d)     All assistance is rendered to the Owner and its insurers to the conduct of such proceedings including without prejudice to the generality of the foregoing permitting such proceedings to be brought by the Owner in the name of the hirer and defending any proceedings brought against the hirer;
e)   The hirer shall forthwith upon demand fully and effectually indemnify the Owner against all losses, liabilities, costs, actions, claims or demands which it may incur or have brought or made against it in relation to the Vehicle or its use and which are not recoverable under a policy of insurance whether the same is effected by the Owner or hirer;
f)   The names and addresses of all witnesses thereto are collected and given to the Owner.

7. Hirers Indemnity Provision
Upon demand from Owner, hirer agrees to defend, indemnify and hold Owner harmless from all losses, liabilities, damages, injuries, claims, demands, costs and expenses incurred by Owner in any manner from this rental transaction or from the use or operation of the rental car by any party, including claims of or liabilities to third parties and agrees to present a claim to their insurance carrier for all such expenses. If hirer has no insurance to cover such events or losses, hirer agrees to pay Owner for such loses.

8. The hirer AUTHORISES the OWNER TO SUBMIT FOR PAYMENT CREDIT CARD VOUCHERS / ELECTRONIC CHARGES IF A CREDIT CARD HAS BEEN PRESENTED AS A MEANS OF DEPOSIT OR SECURITY AT THE TIME VEHICLE WAS RENTED, INCLUDING IF ANY THIRD PARTY TO WHOM A BILLING WAS DIRECTED REFUSES TO MAKE PAYMENT.

9. All charges are subject to final audit.

10. This agreement is governed by and construed in accordance with the Laws of England. All disputes arising out of or in connection with the agreement shall be subject to the exclusive jurisdiction of the English Courts.

11. If payment is not made after 28 days of invoice then the account will be passed to our collections agency being Daniels Silverman Ltd after which a charge of 15 % plus Vat on top of the initial invoice due, will be added to the debt. You agree as part of this contract to pay this sum which represents our reasonable costs in collecting the unpaid amounts.

12. SMOKING RELATED DAMAGE IS NOT COVERED UNDER THIS POLICY.

 
13. The Terms of Hire published on the Owner’s Website shall be incorporated into and form part of the hire terms and the rental agreement between the Owner and the hirer.